On February 10, 2020, the City of Portland will start using a new version of AMANDA, the software used to manage the permitting process. As we transition to upgraded AMANDA software, our services will be available according to the schedule below. Please note: Customers will not be able to access development services (both in-person and online) including Development Hub PDX, Inspection scheduling (with the IVR system), and all other Permitting services from Wednesday, Feb. 5 at 3 p.m. to Monday, Feb. 10.
To schedule an inspection to occur on Thursday, Feb. 6 or Friday, Feb. 7, please call and reserve that inspection slot before Wednesday, Feb. 5 at 3 p.m. Thank you for your cooperation!
The Development Services Center (1st floor of the 1900 Building) and Permitting Services (2nd floor counter) will be closed to the public every Thursday in February as we transition. Online services will still be available on all Thursdays in February other than Thursday, Feb. 6.
Here's a look at the two-week span of our migration and Go-Live period:
To download a full calendar of February 2020 hours and availability, click here.
To learn more about the AMANDA Migration and Portland Online Permitting System (POPS), click here.
We appreciate your patience as our staff begins using upgraded software!
The Bureau of Development Services is partnering with the Bureau of Technology Services and the City’s Interagency Partner Bureaus on the Portland Online Permitting System (POPS) program. POPS is delivering five different projects that will help streamline the permitting process for City staff and customers with new web-based tools. Chief among these projects is the migration from the current TRACS permitting software to AMANDA, the most current version of the system available.
The current version of TRACS that we are using was implemented in 1999 and is no longer supported by our vendor. Upgrading to AMANDA, specifically version 18.104.22.168, will provide the City of Portland with flexibility, a modern interface, and opportunities to update the software to new versions as released.
The City of Portland is committed to providing meaningful access. For accommodations, modifications, translation, interpretation or other services, please call 503-823-7300, the TTY at 503-823-6868 or the Oregon Relay Service: 711. Traducción e interpretación | Chuyển Ngữ hoặc Phiên Dịch
翻译或传译 | Письменныйили устный перевод | 翻訳または通訳 | Traducere sau Interpretare
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