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The City of Portland, Oregon

Portland, Oregon

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General Information: 503-823-4000


1221 SW 4th Avenue, Room 110, Portland, OR 97204

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New Program from BDS: Remote Video Re-inspections (RVR)

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The Bureau of Development Services is working to make simple construction re-inspections as efficient as possible for both customers and staff. The new Remote Video Re-Inspection Program (RVR) provides an alternative to on-site inspection for situations requiring minor corrections. Using Skype and a mobile device, you can connect with BDS inspectors to complete simple re-inspections. We are currently piloting this project to ensure proper functionality before making remote video re-inspections available to all BDS customers. 

The RVR Program has several benefits:

  • It saves time for you and BDS staff;
  • It lets you schedule the video re-inspection for when it’s convenient for you;
  • It saves fuel and reduces emissions by reducing vehicle trips.

Watch our quick video tutorial to see just how easy a remote video re-inspection can be:

Types of inspections that qualify (mechanical/plumbing/electrical/building).

To participate, customers must use the Skype application on a mobile device to interact with the City inspector. Download and Install Skype (NOT Skype for Business). You’ll need:

  • Mobile device (smartphone, iPad, or other tablet). Please be aware that older mobile devices or mobile devices with older operating systems and lower resolution cameras may not work properly with the RVR program.
  • Strong Wi-Fi connection or Reliable data service (4G/LTE internet). Wi-Fi connection is preferred. If you have a limited cell data plan your service provider may charge you for data used during the re-inspection.

You can schedule an appointment online using AppointmentPlus. Chrome, Firefox and/or Safari are preferred browsers when using AppointmentPlus.
Please note: Only customers who receive a remote video re-inspections brochure directly from a BDS Inspector are eligible for the Remote Video Re-Inspections pilot program at this time. 

Book an appointment with City of Portland

For more information about the RVR program, visit our webpage at


 The City of Portland is committed to providing meaningful access. For accommodations, modifications, translation, interpretation or other services, please call 503-823-7300, the TTY at 503-823-6868 or the Oregon Relay Service: 711. Traducción e interpretación | Chuyển Ngữ hoặc Phiên Dịch
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