Customer Service: 503-823-7770
GENERAL INFORMATION: 503-823-7404
Effective Monday, July 16, 2018, the Water Bureau’s Walk-In Service Center will move to 664 N Tillamook Street, this office is adjacent to the intersection of N Interstate and N Tillamook Street. You can speak to a representative and pay your Water bill at this location. The hours of operation are from 7:30 a.m. to 4:30 p.m. and there is free parking.
Customer Alert
Our office will be closed Monday January 21, 2019 in observance of the Martin Luther King Jr. Day holiday. The office will reopen at 8:00 a.m. on Tuesday January 22, 2019. For your convenience, you may pay your bill online, pay by phone by dialing 503-823-7770 and press 1, or leave your payment in the night box located at 111 SW Columbia St. at the corner of SW 1st Ave. and SW Columbia St.
Pay and view your bill on our new Customer Self Service system. If you have not registered prior, it will be necessary to complete a brief account registration.
Pay and view your sewer, stormwater, and water bill. No registration required!
Log in to your account to extend your due date and break your bill up into multiple payments.
Enjoy the convenience of paying your sewer, stormwater and water bill automatically, with a credit card or electronic check.
Receive and pay your bill by text
Information about enrolling in online options.