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The City of Portland, Oregon

Portland, Oregon

Welcome to the official web site of the City of Portland, Oregon

General Information: 503-823-4000


1221 SW 4th Avenue, Room 110, Portland, OR 97204

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Customer Alert: Customer Service Call Center Closure at 4 p.m. on Friday, Dec. 13

The Portland Water Bureau’s Customer Service department will be closing at 4:00 p.m. on Friday, Dec. 13 for a planned office relocation. This closure impacts our Call Center only. Our Customer Service Walk-In Center at 664 N. Tillamook St. will continue to operate on regular business hours.

Our Customer Service Call Center will reopen at 10:00 a.m. on Monday, Dec. 16.

If you would like to make a payment during our Call Center closure, you may pay your bill online or pay by phone by dialing 503-823-7770 and press 1.