Skip to Main Content View Text-Only

The City of Portland, Oregon

Portland, Oregon

Welcome to the official web site of the City of Portland, Oregon

General Information: 503-823-4000

E-mail: cityinfo@portlandoregon.gov

1221 SW 4th Avenue, Room 110, Portland, OR 97204

More Contact Info

Subscribe to RSS feed

Most Recent

View Less

Portland Water Bureau Customer Service Phones Inactive Due to Power Outage

UPDATE 05/24/2017 at 12:00 p.m.: Phone service has been fully restored.

A power outage in downtown Portland has inactivated City of Portland phone lines including Portland Water Bureau Customer Service.  Customers who call the 503-823-7770 or any other Water Bureau number will hear a busy signal. 

Customers who need immediate assistance from Portland Water Bureau Customer Service can email questions to pwbcustomerservice@portlandoregon.gov. Customer Service representatives are unable to take phone payments at this time. 

Email the Water Line at WBWaterLine@portlandoregon.gov  with  questions or concerns on water quality issues. 

In case of a water related emergency, you can email the Water Bureau Dispatch team at dispatch@portlandoregon.gov.

The Water Bureau website will be updated as soon as more information is available.