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The City of Portland, Oregon

Portland, Oregon

Welcome to the official web site of the City of Portland, Oregon

General Information: 503-823-4000


1221 SW 4th Avenue, Room 110, Portland, OR 97204

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IVR Credit Card Payment Option Reactivated

BDS Service Update

December 13, 2016 

IVR Credit Card Payment Option Reactivated


Over the past year, the Bureau of Development Services (BDS) and the City of Portland’s Bureau of Technology Services worked diligently to update our Interactive Voice Response (IVR) system to improve security and increase protection of customer’s personal and financial information. Effective December 20, 2016, customers will again be able to pay for additional inspections with a credit card via the City’s IVR system.

This reinstates a service that was temporarily discontinued in September, 2015 in response to a Payment Card Industry (PCI) audit. Thank you for your patience while we worked to ensure the safety and privacy of the customer information. 

To learn more about the Bureau of Development Services, visit us online at


The City of Portland is committed to providing meaningful access. For accommodations, modifications, translation, interpretation or other services, please call 503-823-7300, the TTY at 503-823-6868 or the Oregon Relay Service: 711.
503-823-7300 Traducción e interpretación | Chuyển Ngữ hoặc Phiên Dịch | 翻译或传译
Письменныйили устный перевод | 翻訳または通訳 | Traducere sau Interpretare
번역 및 통역 | Письмовий або усний переклад | Turjumida ama Fasiraadda