General Information: 503-823-4000
1221 SW 4th Avenue, Room 110, Portland, OR 97204
As a tax collection and regulatory agency, the Revenue Division has a responsibility to be transparent and accountable to the public. Audits and reports concerning the Division and its operations can be found below.
An audit concluded that after three years of collections, Portland’s Arts Tax has provided funds to schools and arts organizations, but implementation has been challenging and some objectives and requirements have yet to be accomplished.
A County audit found business compliance with the tax was "very good". The $58,600 collected from businesses that owed taxes during the audit period represents about one-tenth of one percent of the over $52 million brought in by the tax in FY11-12.
External auditors made five recommendations to improve the City's process for lien collections and the foreclosure process, including a recommendation to consolidate fragmented operations for greater efficiency and effectiveness.
External consultant report concerning the "return on investment" of certain tax collection positions; how much they cost vs. how much they collect. The report found that the Bureau's added positions generated four times more revenue than they cost.
A study concerning the cost of "special events" on public streets such as parades, marches and marathons. Although the permitting process is sound, charging flat fees for permits is outdated; the City subsidizes 95% of the costs of special events.
An audit of revenue collection at the Revenue Bureau & Office for Community Technology. Findings: "the Revenue Bureau has continued to improve revenue collection[s]" and "has the collection processes in place to maximize revenue collection to the City."
A follow-up audit of the 2004 Bureau of Licenses audit cited below (the Bureau of Licenses merged into the Revenue Bureau in 2005). The audit found that the Bureau had greatly improved and implemented 8 1/2 of 9 recommendations in two years.
An external consultant report concerning the creation of the Revenue Bureau by consolidating cash reconciliation and collection functions from various City bureaus.
An external audit recommended improvements to internal controls, performance monitoring, and collection practices to collect about $3 million in additional taxes.