Effective Monday, July 16, 2018, the Water Bureau’s Walk-In Service Center will move to 664 N Tillamook Street, this office is adjacent to the intersection of N Interstate and N Tillamook Street.
If you have not registered for our new Customer Self Service system, it will be necessary to complete account registration even if you had a login with our previous view/pay bill website.
Electronic meter reading devices assist staff in gathering billing information. Please keep access to your meter clear.
Call 503-823-7770. Call Center staff is available Monday through Friday, 8 a.m.- 5 p.m.
The Water Bureau’s Walk-In Service Center is now located at 664 N Tillamook St. This office is adjacent to the intersection of N Interstate and N Tillamook St. You can speak to a representative and pay your utility bill at this location. The hours of operation are from 7:30 a.m. to 4:30 p.m. Parking is free.
On Sunday October 20th customers will be temporarily unable to access our view/pay bill website from 2:00 AM to 5:00 AM due to system maintenance. We apologize for any inconvenience this causes. If you need to pay during that time, please bookmark the following link to go directly to our One-time payment option. You may also pay by phone dialing 503-823-7770 and press 1.
Pay and view your bill on our new Customer Self Service system. If you have not registered prior, it will be necessary to complete a brief account registration.
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